Terms of Use

Who We Are and How to Contact Us

www.chord.legal (the "Site") is operated by CHORD Legal Limited ("we", "us", "our"). We are a limited company registered in England and Wales under company number 14820174, with our registered office at 124 City Road, London, EC1V 2NX.

To contact us, please email cam@chord.legal.

Regulatory Information

Cam Gow is a solicitor regulated by the Solicitors Regulation Authority (SRA ID 453794). CHORD Legal Limited is not a law firm authorised or regulated by the SRA. We do not carry out reserved legal activities, including the conduct of litigation, and we do not hold client money. This is a structure the SRA's rules expressly permit, which keeps the cost base lower, with the saving passed on to CHORD Legal's clients. CHORD Legal holds appropriate levels of professional indemnity insurance to cover its professional activities.

Acceptance

By using our Site, you confirm that you accept these terms of use and agree to comply with them. If you do not agree to these terms, you must not use our Site.

We recommend that you keep a copy of these terms for future reference.

Our Other Terms

These terms of use refer to the following additional terms, which also apply to your use of our Site:

• Our Privacy Policy, which sets out how we handle your personal data.
• Our Cookie Policy, which sets out information about the cookies on our Site.

If you engage us to provide services, our engagement letter and any terms incorporated in it will apply to those services.

Changes to These Terms

We may amend these terms from time to time. Please check them each time you use our Site, so you understand the terms that apply at that time.

We may also update and change our Site from time to time to reflect changes to our services, our users' needs, our business priorities or the law.

Site Availability

Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our Site for business and operational reasons, and will try to give reasonable notice where we can.

You are responsible for making sure that anyone who accesses our Site through your internet connection is aware of these terms and complies with them.

Assignment

We may transfer our rights and obligations under these terms to another organisation. If this happens, we will tell you in writing and make sure the transfer does not affect your rights.

Territory

Our Site is primarily directed at people in the United Kingdom. We do not represent that content on our Site is appropriate for use, available or compliant with the law in other locations.

Intellectual Property

We are the owner or licensee of all intellectual property rights in our Site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print one copy, and download extracts, of any page of our Site for your own use, and you may draw the attention of others in your organisation to content on our Site.

You must not modify any paper or digital copies of material you have printed or downloaded, and you must not use any illustrations, photographs or graphics separately from the accompanying text. Our status as the authors of content on our Site must always be acknowledged.

You must not use any part of the content on our Site for commercial purposes without a licence from us or our licensors.

If you print, copy, download, share or repost any part of our Site in breach of these terms, your right to use our Site will end immediately and you must, at our option, return or destroy any copies you have made.

The CHORD name and logo are trade marks of CHORD Legal Limited. You must not use them without our approval.

Use of Site Content by Automated Tools

You must not use any robot, scraper or other automated tool to copy, extract or republish content from our Site in bulk, or to build a database, dataset or competing service from it, without our written permission.

This does not apply to search engines, or to AI search and answer services, that index our Site in order to direct users to it or to answer their questions with reference to it.

These provisions are an express reservation of our rights, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790). They do not apply to the extent that we are unable to exclude or limit text and data mining by contract under the laws that apply to us.

Not Legal Advice

The content on our Site, including our Insights articles, is provided for general information only. It is not legal advice and you should not rely on it as such. You should obtain advice on your own circumstances before taking, or refraining from, any action on the basis of content on our Site.

Contacting us through the Site does not create a client relationship. That only begins once an engagement letter has been agreed in writing.

Although we make reasonable efforts to keep the information on our Site up to date, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or current.

Third-Party Links

Where our Site contains links to other sites and resources provided by third parties, these links are for your information only. They should not be taken as our approval of those websites or of information you may obtain from them. We have no control over the contents of those sites or resources.

Complaints About Site Content

If you wish to complain about any content on our Site, or you become aware of any material on it that may be illegal, please contact us immediately at cam@chord.legal.

Our Responsibility for Loss or Damage

Whether you are a business or a consumer:

• We do not exclude or limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, and for fraud or fraudulent misrepresentation.
• Different limitations and exclusions of liability apply to the services we provide, and these are set out in our engagement letter.

If you are a business user:

• We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it.
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our Site, or use of or reliance on any content on it.
• In particular, we will not be liable for loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

If you are a consumer:

• We only provide our Site for domestic and private use. You agree not to use it for any commercial or business purpose, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
• If defective digital content that we have supplied damages a device or digital content belonging to you, and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

Personal Information

We will only use your personal information as set out in our Privacy Policy.

Viruses and Misuse of the Site

We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your own technology to access our Site, and you should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other malicious or technologically harmful material. You must not attempt to gain unauthorised access to our Site, the server on which it is stored, or any server, computer or database connected to it. You must not attack our Site through a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and co-operate with them, including by disclosing your identity. If this happens, your right to use our Site will end immediately.

Linking to Our Site

You may link to any page of our Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not link to our Site in a way that suggests any form of association, approval or endorsement on our part where none exists, and our Site must not be framed on any other website.

We reserve the right to withdraw linking permission without notice.

Governing Law

These terms of use, their subject matter and their formation, and any contractual or non-contractual disputes or claims arising from them, are governed by the law of England and Wales. You and we both agree that the courts of England and Wales have exclusive jurisdiction.